Spoke with Charlotte and Matt, amazing folks! They helped me to assess my needs and found the most cost effective solution to my problems rather than taking advantage of a desperate situation. I am so grateful for the integrity of this team!

Quick and speedy service. Communicated clearly throughout the day to set expectation of when they would be able to come out. They were able to find our issue incredibly fast. Highly recommend

The team was personable, professional and thorough. They left no stone unturned and we felt like they always had our best interests in mind, financially and emotionally. They did in a few days what would’ve taken us months. You can tell that they take pride in the way they are able to help in overwhelming situations. They are the right people for the job.

I did not use this company, however I called this morning to try to find out some information about how the process works... and even though the gentleman (I’m so sorry I think he said his name is Matt) knew we were already using a company closer to the place of necessity - he was so willing to give information, help and guidance. I am so appreciative, thank you!

Absolutely wonderful service. Reasonably priced, great customer service, efficient, timely, and they did exactly what they said they would. I would absolutely recommend them without question to anyone who needs a post-tenant cleanup!

Our company used their ozone gas treatment to get rid of odor in a residence. Odor was gone afterwards! I would definitely use again if the need arises. Courteous, professional and dependable! Very happy with their services!

Matt has been extremely helpful in all our conversations and is extremely responsive.

I came into possession of my uncle's phone, which happened to have been on his body at the time he passed away. It was a while before they found him, so the phone was expectedly quite contaminated. I wouldn't have known what to do except I had seen some services performed where companies come out and help in situations like this. However, those were always larger jobs in those TikToks. When I called at 8:00 p.m. and explained the situation, the guy on the phone, who turned out to be Matt, was so polite. He squeezed me in his busy schedule and came out and cleaned the phone for me. we were able to recover the SIM cards which is fantastic. He had scheduled to come to my house at 9:00 a.m. and he showed up at 8:57. I was very impressed by his punctuality. While he was cleaning he made sure that he treated the phone with respect, and he did his best, and successfully disinfected and cleaned my uncle's phone. Meanwhile, he definitely helped keep my mind off of the fact that the phone was essentially covered in my uncle's decomposed body, by engaging in light small talk in a way that didn't feel like light small talk. To anyone who has a job big or small, I highly highly highly recommend this company as they sincerely care not just about their business but they care about us as customers. They are super professional, yet highly compassionate. And it's a locally owned business!

Excellent communication and service.

Bio-One was incredibly helpful when my father passed away at his home. I called them very late in the evening, expecting to get a voicemail, and got a live person who was extremely kind and empathetic and he got me connected with the person that schedules and coordinates and they came out the very next day. They were considerate and respectful while they were at the home and they actually handled all the paperwork of filing the claim with the homeowners insurance for flooring that needed to be removed. I honestly can’t say enough about how wonderful they were to work with. I would highly recommend their service to anyone in need.