I called them on Thursday oct 7. Matt answered I told him my problem. Which is my moms passing went by graveyard and the tombstone 26 years old looks terrible. Mold mildew moss ect. He said we don’t normally do that service but I’ll have my GM call you and see if we can find someone. I’m about 2 minutes the GM call. Charolette !! She said we don’t do that but I have. I said do you know of anybody. She said I have done it before . I’ll come by and do it tomorrow at 3 pm. The morning of the 8th she sent a text of time arriving a picture of her. She was meeting my 95 year old dad. She showed dad went with her and it looks great.!! Mom passed October 10.
Larry Davis, Asheville, 10/2023
Quick and speedy service. Communicated clearly throughout the day to set expectation of when they would be able to come out. They were able to find our issue incredibly fast. Highly recommend
Pat O'Brien, Asheville, 08/17/2021
I haven't yet needed the services of Bio-One, but I worked with Krista side-by-side for a couple years and found her to be the most hard-working, dependable person. She never left a stone unturned on any job we did together - steadfast in finding a way. Matt and Krista are a delightful couple who can be counted on to do the kind of job you would expect and value. Krista was a trusted co-worked turned trusted friend. I couldn't more highly recommend.
Nancy Lindell, Asheville, 2021
Charlotte and Matt bring kindness and humanity to difficult work. Great people, great service.
Becky C., Asheville, 4/16/2023
Have not had the opportunity to use Bio-One yet, but having worked with the team in the past, I know their integrity and passion are beyond compare.
Dianna Kolb, Asheville, 2021
Absolutely fantastic service from start to finish. We had an urgent waste-related incident in our warehouse that shut down production, and Krista went above and beyond to get it quoted and fully serviced for us within hours, at a very reasonable rate. This was our first time dealing with Bio-One. I hope we don't have cause to need them again, but if so they'll be our first call. Highly recommend.
J Green, Asheville, 2021
I did not use this company, however I called this morning to try to find out some information about how the process works... and even though the gentleman (I’m so sorry I think he said his name is Matt) knew we were already using a company closer to the place of necessity - he was so willing to give information, help and guidance. I am so appreciative, thank you!
Christa Doty, Asheville, 11/17/2021
Charlotte was amazing they took particular care in protecting my property and my valuables also because I was very nervous about the experience she was extremely sensitive and took more time than she really had to to make sure I was comfortable with everything that was going on I would recommend this company to anybody I felt completely secure and something about this company just felt right when I made first Contact she even made an extra trip because she had walked off with my key and she brought it back and spent a little one-on-one time reassuring me that everything is fine
Pamela Kay Fisher, Asheville, 02/2023
Had a skunk spray our dogs and then the dogs ran through our house trying to wipe the scent off- literally the worst smell ever in our house. I called at 1 am and they had Charlotte at my house at 10! It’s much better and thankfully we can enjoy our house again tonight!
Jenny Finora, Asheville, 07/02/2021
Absolutely wonderful service. Reasonably priced, great customer service, efficient, timely, and they did exactly what they said they would. I would absolutely recommend them without question to anyone who needs a post-tenant cleanup!
Kara Hege, Asheville, 11/2021
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